Get More Done with Zenzap’s Dialpad AI Agent

Zenzap’s Dialpad AI agent works across your workflows and alongside your team, all through a familiar chat interface.

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How Zenzap AI Agents Work

Connected

Dialpad

Dialpad agent

Talk to Dialpad Like You Talk to Your Team

Tell your agent what you need in a message or voice note. It can work with Dialpad for you, finding information, taking action, and keeping track of tasks.

Dana Reyes

Works for me. Let’s lock that in.

You

Hey @Dialpad agent, follow up on our discussion and make the updates.

Dialpad agent

Done. It’s all in Dialpad.

Automate Workflows with Dialpad

Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Dialpad.

Your agent, your control

Choose what your agent can access and how it can act with Dialpad. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap’s Dialpad AI Agent Do?

Find communication history

Search Dialpad for supported calls, messages, contacts, recordings, and recent activity.

Send messages or start actions

Send supported messages, place calls, or create communication tasks through Dialpad.

Update contacts and routing

Change supported contact, channel, queue, routing, or communication settings in Dialpad.

Flag missed or urgent communication

Check Dialpad for missed calls, unanswered messages, failed delivery, or urgent activity.

Summarize conversations

Bring supported call and message context from Dialpad into the team chat.

Coordinate follow-up

Create the next action and monitor ongoing communication work in Dialpad.

Security & Compliance

Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.

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About Dialpad

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.