Find the Perfect Plan for You
Need Zenzap without AI?
Get Lite for advanced task management, security, and admin controls.
Lite
Add-Ons
Extra AI Credits
Get more AI credits whenever your agents need extra capacity.
Additional Storage
Expand the amount of secure storage available in your workspace.
HR Tools Integration
Sync your HR system to add, remove, and update employees automatically.
HIPAA Compliance + Signed BAA
For teams handling protected health information.
Trusted by 10,000+ businesses
Questions & Answers
AI agents are included in the Free, Business+, and Enterprise plans under AI agents in chat.
With AI agents in chat plans, you can create your own AI agents, connect them to your tools, and automate your workflows in a familiar chat interface, whether you’re working on your own or together with your team.
Just chat plans focus on team communication and tasks, with built-in features such as voice note transcription and AI search. Just chat plans do not include AI agents.
Free includes all features and integrations, unlimited users, and 100 AI credits per month. Business+ includes more monthly AI credits, with pricing based on your team size.
AI credits cover the work your agents perform.The Free plan includes 100 AI credits each month, Business+ includes more monthly credits based on the size of your team, and Enterprise offers a tailored amount.
If you run out, you can top up your credits to keep your agents working.
Yes. The Free plan under AI agents in chat includes AI agents, unlimited users, and 100 monthly AI credits, with no credit card needed. There’s also a Free plan under Just chat for structured team communication.
If you’re on a flat-fee plan, you can add users within your plan’s limit with no additional charges. If you’re on a per-user plan, you’ll be charged on a prorated basis for the remainder of the billing period.
No. Zenzap plans apply to the entire workspace.
No. External guests, such as vendors, contractors, and clients, can join your chats without counting toward your plan’s user limit. They just need their own free Zenzap account.
Paying annually upfront provides a significant discount compared to the month-to-month billing rate.
Yes. You can upgrade or downgrade your plan through your account settings, where you can also update payment details and view your billing history.
For help choosing or changing a plan, contact support@zenzap.co.
Yes. If you cancel your annual subscription early, you’ll receive a prorated refund for the remaining unused months. You’ll receive a full refund if you cancel within the first 30 days.
Yes. HIPAA compliance and a signed Business Associate Agreement (BAA) are available as an add-on. Contact our team to discuss the right setup for your organization and arrange your BAA.
Yes. Zenzap offers a discount for registered 501(c)(3) non-profit organizations, charities, and public schools. Reach out to us to learn more.