Get More Done with Zenzap’s Dixa AI Agent

Zenzap’s Dixa AI agent works across your workflows and alongside your team, all through a familiar chat interface.

Get Dixa Agent →

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How Zenzap AI Agents Work

Connected

Dixa

Dixa agent

Talk to Dixa Like You Talk to Your Team

Tell your agent what you need in a message or voice note. It can work in Dixa for you, finding information, taking action, and keeping track of tasks.

Dana Reyes

Works for me. Let’s lock that in.

You

Hey @Dixa agent, follow up on our discussion and make the updates.

Dixa agent

Done. It’s all in Dixa.

Automate Workflows with Dixa

Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Dixa.

Your agent, your control

Choose what your agent can access and how it can act in Dixa. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap’s Dixa AI Agent Do?

Find customer conversations

Search Dixa for supported tickets, conversations, customer details, and recent activity.

Create support work

Create supported tickets, notes, and follow-up tasks in Dixa directly from the chat.

Update tickets and ownership

Change supported status, priority, assignee, tags, or customer details in Dixa.

Flag urgent requests

Check Dixa for overdue, high-priority, or unresolved customer issues.

Summarize support activity

Bring the latest supported customer context and open items from Dixa into the conversation.

Coordinate the next response

Assign follow-ups and keep service work moving across the team in Dixa.

Security & Compliance

Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.