Security & Compliance
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
Get More Done with Zenzap’s Pylon AI Agent
Zenzap’s Pylon AI agent works across your workflows and alongside your team, all through a familiar chat interface.
Start for free, no credit card required.
How Zenzap AI Agents Work
Connected
Pylon
Pylon agent
Talk to Pylon Like You Talk to Your Team
Tell your agent what you need in a message or voice note. It can work in Pylon for you, finding information, taking action, and keeping track of tasks.
DR
Dana Reyes
Works for me. Let’s lock that in.
You
Hey @Pylon agent, follow up on our discussion and make the updates.
Pylon agent
Done. It’s all in Pylon.
Automate Workflows with Pylon
Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Pylon.
Your agent, your control
Choose what your agent can access and how it can act in Pylon. Require approval before actions, keep access read-only, or allow approved work to run automatically.
What Can Zenzap’s Pylon AI Agent Do?
Find customer conversations
Search Pylon for supported tickets, conversations, customer details, and recent activity.
Create support work
Create supported tickets, notes, and follow-up tasks in Pylon directly from the chat.
Update tickets and ownership
Change supported status, priority, assignee, tags, or customer details in Pylon.
Flag urgent requests
Check Pylon for overdue, high-priority, or unresolved customer issues.
Summarize support activity
Bring the latest supported customer context and open items from Pylon into the conversation.
Coordinate the next response
Assign follow-ups and keep service work moving across the team in Pylon.
About Pylon
Pylon is a modern, powerful support system built for B2B.
Get Your First AI Agent
in 90 Seconds
Your team, AI agents, and tools in one place.
Start for free, no credit card required.