Get More Done with Zenzap’s ServiceM8 AI Agent

Zenzap’s ServiceM8 AI agent works across your workflows and alongside your team, all through a familiar chat interface.

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How Zenzap AI Agents Work

Connected

ServiceM8

ServiceM8 agent

Talk to ServiceM8 Like You Talk to Your Team

Tell your agent what you need in a message or voice note. It can work in ServiceM8 for you, finding information, taking action, and keeping track of tasks.

Dana Reyes

Works for me. Let’s lock that in.

You

Hey @ServiceM8 agent, follow up on our discussion and make the updates.

ServiceM8 agent

Done. It’s all in ServiceM8.

Automate Workflows with ServiceM8

Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in ServiceM8.

Your agent, your control

Choose what your agent can access and how it can act in ServiceM8. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap’s ServiceM8 AI Agent Do?

Find customers, jobs, and schedules

Search ServiceM8 for supported customers, jobs, visits, schedules, staff, and recent activity.

Create field-service work

Create supported jobs, visits, quotes, requests, or operational tasks in ServiceM8.

Update assignments and schedules

Change supported assignees, dates, status, job details, or scheduling information in ServiceM8.

Flag jobs that need attention

Check ServiceM8 for overdue, unassigned, delayed, or incomplete field work.

Summarize field operations

Bring supported job, schedule, customer, and team activity from ServiceM8 into the chat.

Coordinate recurring operations

Run regular checks and keep dispatch and field-service work moving through ServiceM8.

Security & Compliance

Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.

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About ServiceM8

ServiceM8 is a field service app and small business management platform for your computer, iPhone and iPad. Track staff locations, navigate to jobs, and control your estimates, invoicing, scheduling, safety reports, clients & more.