Get More Done with Zenzap’s Zoho Desk AI Agent

Zenzap’s Zoho Desk AI agent works across your workflows and alongside your team, all through a familiar chat interface.

Get Zoho Desk Agent →

Start for free, no credit card required.

How Zenzap AI Agents Work

Connected

Zoho Desk

Zoho Desk agent

Talk to Zoho Desk Like You Talk to Your Team

Tell your agent what you need in a message or voice note. It can work in Zoho Desk for you, finding information, taking action, and keeping track of tasks.

Dana Reyes

Works for me. Let’s lock that in.

You

Hey @Zoho Desk agent, follow up on our discussion and make the updates.

Zoho Desk agent

Done. It’s all in Zoho Desk.

Automate Workflows with Zoho Desk

Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Zoho Desk.

Your agent, your control

Choose what your agent can access and how it can act in Zoho Desk. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap’s Zoho Desk AI Agent Do?

Find customer conversations

Search Zoho Desk for supported tickets, conversations, customer details, and recent activity.

Create support work

Create supported tickets, notes, and follow-up tasks in Zoho Desk directly from the chat.

Update tickets and ownership

Change supported status, priority, assignee, tags, or customer details in Zoho Desk.

Flag urgent requests

Check Zoho Desk for overdue, high-priority, or unresolved customer issues.

Summarize support activity

Bring the latest supported customer context and open items from Zoho Desk into the conversation.

Coordinate the next response

Assign follow-ups and keep service work moving across the team in Zoho Desk.

Security & Compliance

Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.