Get More Done with Zenzap’s Document360 AI Agent

Zenzap’s Document360 AI agent works across your workflows and alongside your team, all through a familiar chat interface.

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How Zenzap AI Agents Work

Connected

Document360

Document360 agent

Talk to Document360 Like You Talk to Your Team

Tell your agent what you need in a message or voice note. It can work in Document360 for you, finding information, taking action, and keeping track of tasks.

Dana Reyes

Works for me. Let’s lock that in.

You

Hey @Document360 agent, follow up on our discussion and make the updates.

Document360 agent

Done. It’s all in Document360.

Automate Workflows with Document360

Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Document360.

Your agent, your control

Choose what your agent can access and how it can act in Document360. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap’s Document360 AI Agent Do?

Find knowledge and documents

Search Document360 for supported pages, documents, spaces, records, and recent updates.

Create knowledge content

Create supported pages, documents, notes, or knowledge records in Document360 where available.

Update team knowledge

Change supported content, properties, status, ownership, or organization in Document360.

Flag stale or missing information

Check Document360 for outdated, incomplete, or unowned content.

Summarize documents

Bring supported knowledge and document content from Document360 into a concise chat summary.

Coordinate documentation work

Run recurring checks and keep supported knowledge workflows moving.

Security & Compliance

Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.

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About Document360

Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.