Get More Done with Zenzap’s Kno Commerce AI Agent

Zenzap’s Kno Commerce AI agent works across your workflows and alongside your team, all through a familiar chat interface.

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How Zenzap AI Agents Work

Connected

Kno Commerce

Kno Commerce agent

Talk to Kno Commerce Like You Talk to Your Team

Tell your agent what you need in a message or voice note. It can work in Kno Commerce for you, finding information, taking action, and keeping track of tasks.

Dana Reyes

Works for me. Let’s lock that in.

You

Hey @Kno Commerce agent, follow up on our discussion and make the updates.

Kno Commerce agent

Done. It’s all in Kno Commerce.

Automate Workflows with Kno Commerce

Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Kno Commerce.

Your agent, your control

Choose what your agent can access and how it can act in Kno Commerce. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap’s Kno Commerce AI Agent Do?

Find forms and responses

Search Kno Commerce for supported forms, surveys, submissions, respondents, and recent activity.

Create forms and surveys

Create supported forms, questions, surveys, or collection workflows in Kno Commerce.

Update forms and routing

Change supported questions, status, logic, ownership, and response handling in Kno Commerce.

Flag responses that need attention

Check Kno Commerce for new, incomplete, unusual, or high-priority submissions.

Summarize feedback

Bring supported response themes, counts, and individual submissions from Kno Commerce into the chat.

Coordinate recurring collection

Run regular checks and keep feedback, intake, or research workflows moving.

Security & Compliance

Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.

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About Kno Commerce

KnoCommerce is a post-purchase survey and customer insights platform used by commerce teams to collect zero-party data, understand attribution, and analyze customer feedback.