Tell your agent what you need in a message or voice note. It can work in Braze for you, finding information, taking action, and keeping track of tasks.
DR
Dana Reyes
Works for me. Let’s lock that in.
You
Hey @Braze agent, follow up on our discussion and make the updates.
Braze agent
Done. It’s all in Braze.
Automate Workflows with Braze
Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Braze.
Your agent, your control
Choose what your agent can access and how it can act in Braze. Require approval before actions, keep access read-only, or allow approved work to run automatically.
What Can Zenzap’s Braze AI Agent Do?
Find customer profiles and messages
Search Braze for supported customer profiles, segments, campaigns, messages, and lifecycle activity.
Create customer messaging
Create or trigger supported customer messages, campaigns, or journeys through Braze.
Update profiles and segments
Change supported customer attributes, segments, subscription status, or campaign information in Braze.
Flag lifecycle changes
Check Braze for delivery issues, engagement shifts, lifecycle events, or customers that need attention.
Summarize engagement
Bring supported cross-channel customer engagement information from Braze into the chat.
Run recurring lifecycle checks
Monitor supported customer activity in Braze and surface meaningful changes.
Security & Compliance
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
Braze is a customer engagement platform used to create, orchestrate, and analyze personalized messaging across email, mobile, web, and other customer channels.
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