Tell your agent what you need in a message or voice note. It can work in Dialpad WFM for you, finding information, taking action, and keeping track of tasks.
DR
Dana Reyes
Works for me. Let’s lock that in.
You
Hey @Dialpad WFM agent, follow up on our discussion and make the updates.
Dialpad WFM agent
Done. It’s all in Dialpad WFM.
Automate Workflows with Dialpad WFM
Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Dialpad WFM.
Your agent, your control
Choose what your agent can access and how it can act in Dialpad WFM. Require approval before actions, keep access read-only, or allow approved work to run automatically.
What Can Zenzap’s Dialpad WFM AI Agent Do?
Find schedules and staffing
Search Dialpad WFM for supported shifts, schedules, employees, attendance, time, and staffing information.
Create or update shifts
Create or update supported shifts, assignments, schedules, and workforce records in Dialpad WFM.
Adjust staffing plans
Change supported coverage, assignments, dates, status, or schedule details in Dialpad WFM.
Flag staffing issues
Check Dialpad WFM for understaffing, conflicts, absences, attendance issues, or schedules that need attention.
Summarize workforce operations
Bring supported schedule, attendance, and staffing information from Dialpad WFM into the chat.
Run recurring coverage checks
Monitor supported workforce data and surface coverage changes.
Security & Compliance
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
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