Get More Done with Zenzap’s EvaluAgent AI Agent

Zenzap’s EvaluAgent AI agent works across your workflows and alongside your team, all through a familiar chat interface.

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How Zenzap AI Agents Work

Connected

EvaluAgent

EvaluAgent agent

Talk to EvaluAgent Like You Talk to Your Team

Tell your agent what you need in a message or voice note. It can work in EvaluAgent for you, finding information, taking action, and keeping track of tasks.

Dana Reyes

Works for me. Let’s lock that in.

You

Hey @EvaluAgent agent, follow up on our discussion and make the updates.

EvaluAgent agent

Done. It’s all in EvaluAgent.

Automate Workflows with EvaluAgent

Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in EvaluAgent.

Your agent, your control

Choose what your agent can access and how it can act in EvaluAgent. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap’s EvaluAgent AI Agent Do?

Find customer conversations

Search EvaluAgent for supported tickets, conversations, customer details, and recent activity.

Create support work

Create supported tickets, notes, and follow-up tasks in EvaluAgent directly from the chat.

Update tickets and ownership

Change supported status, priority, assignee, tags, or customer details in EvaluAgent.

Flag urgent requests

Check EvaluAgent for overdue, high-priority, or unresolved customer issues.

Summarize support activity

Bring the latest supported customer context and open items from EvaluAgent into the conversation.

Coordinate the next response

Assign follow-ups and keep service work moving across the team in EvaluAgent.

Security & Compliance

Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.