Tell your agent what you need in a message or voice note. It can work in IT Glue for you, finding information, taking action, and keeping track of tasks.
DR
Dana Reyes
Works for me. Let’s lock that in.
You
Hey @IT Glue agent, follow up on our discussion and make the updates.
IT Glue agent
Done. It’s all in IT Glue.
Automate Workflows with IT Glue
Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in IT Glue.
Your agent, your control
Choose what your agent can access and how it can act in IT Glue. Require approval before actions, keep access read-only, or allow approved work to run automatically.
What Can Zenzap’s IT Glue AI Agent Do?
Find knowledge and documents
Search IT Glue for supported pages, documents, spaces, records, and recent updates.
Create knowledge content
Create supported pages, documents, notes, or knowledge records in IT Glue where available.
Update team knowledge
Change supported content, properties, status, ownership, or organization in IT Glue.
Flag stale or missing information
Check IT Glue for outdated, incomplete, or unowned content.
Summarize documents
Bring supported knowledge and document content from IT Glue into a concise chat summary.
Coordinate documentation work
Run recurring checks and keep supported knowledge workflows moving.
Security & Compliance
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
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