Tell your agent what you need in a message or voice note. It can work in Twenty CRM for you, finding information, taking action, and keeping track of tasks.
DR
Dana Reyes
Works for me. Let’s lock that in.
You
Hey @Twenty CRM agent, follow up on our discussion and make the updates.
Twenty CRM agent
Done. It’s all in Twenty CRM.
Automate Workflows with Twenty CRM
Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Twenty CRM.
Your agent, your control
Choose what your agent can access and how it can act in Twenty CRM. Require approval before actions, keep access read-only, or allow approved work to run automatically.
What Can Zenzap’s Twenty CRM AI Agent Do?
Find customer records
Search Twenty CRM for supported contacts, companies, opportunities, and recent customer activity.
Create CRM records from chat
Create supported contacts, opportunities, notes, and follow-up tasks in Twenty CRM from a conversation.
Update accounts and opportunities
Change supported stages, owners, values, and record fields in Twenty CRM as decisions are made.
Keep follow-ups moving
Check Twenty CRM for stalled opportunities and create or update the next follow-up.
Summarize account activity
Bring recent interactions, open items, and customer context from Twenty CRM back into the chat.
Report on the pipeline
Analyze supported pipeline data in Twenty CRM and flag risks, gaps, or changes that need attention.
Security & Compliance
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
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