Tell your agent what you need in a message or voice note. It can work in Availity for you, finding information, taking action, and keeping track of tasks.
DR
Dana Reyes
Works for me. Let’s lock that in.
You
Hey @Availity agent, follow up on our discussion and make the updates.
Availity agent
Done. It’s all in Availity.
Automate Workflows with Availity
Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Availity.
Your agent, your control
Choose what your agent can access and how it can act in Availity. Require approval before actions, keep access read-only, or allow approved work to run automatically.
What Can Zenzap’s Availity AI Agent Do?
Find administrative healthcare records
Search Availity for supported patient, practice, eligibility, claim, appointment, or administrative records available through the connection.
Check status and coverage
Retrieve supported claim, eligibility, appointment, authorization, or workflow status information from Availity.
Update supported administrative records
Change supported non-clinical workflow, demographic, scheduling, billing, or administrative information in Availity where allowed.
Flag administrative exceptions
Check Availity for rejected, pending, missing, or incomplete administrative records that need attention.
Summarize operational information
Bring supported administrative healthcare information from Availity into the chat.
Run recurring status checks
Monitor supported administrative workflows and surface changes that need follow-up.
Security & Compliance
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
Availity is a healthcare network and administration platform that connects providers, health plans, and technology partners. It supports workflows such as eligibility, authorizations, claims, payments, and clinical or administrative data exchange.
Connected
