Tell your agent what you need in a message or voice note. It can work in Certn for you, finding information, taking action, and keeping track of tasks.
DR
Dana Reyes
Works for me. Let’s lock that in.
You
Hey @Certn agent, follow up on our discussion and make the updates.
Certn agent
Done. It’s all in Certn.
Automate Workflows with Certn
Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Certn.
Your agent, your control
Choose what your agent can access and how it can act in Certn. Require approval before actions, keep access read-only, or allow approved work to run automatically.
What Can Zenzap’s Certn AI Agent Do?
Find candidates and screening records
Search Certn for supported candidates, packages, background-check requests, reports, and current status.
Create screening requests
Create supported candidates and initiate available background checks or screening packages in Certn.
Update candidate details
Change supported candidate information, package selection, references, or workflow details in Certn.
Monitor screening progress
Track supported invitation, consent, report, verification, and screening status in Certn.
Flag screening exceptions
Check Certn for incomplete, delayed, failed, disputed, or review-required screening work.
Coordinate hiring follow-up
Run recurring status checks and route supported screening results or next steps to the hiring team.
Security & Compliance
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
Certn is a background screening platform for candidates, identity verification, criminal-record checks, employment and education verification, and related hiring workflows. Its API supports creating and tracking screening requests and results.
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