Get More Done with Zenzap’s Crisp AI Agent

Zenzap’s Crisp AI agent works across your workflows and alongside your team, all through a familiar chat interface.

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How Zenzap AI Agents Work

Connected

Crisp

Crisp agent

Talk to Crisp Like You Talk to Your Team

Tell your agent what you need in a message or voice note. It can work in Crisp for you, finding information, taking action, and keeping track of tasks.

Dana Reyes

Works for me. Let’s lock that in.

You

Hey @Crisp agent, follow up on our discussion and make the updates.

Crisp agent

Done. It’s all in Crisp.

Automate Workflows with Crisp

Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Crisp.

Your agent, your control

Choose what your agent can access and how it can act in Crisp. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap’s Crisp AI Agent Do?

Find customer conversations

Search Crisp for supported tickets, conversations, customer details, and recent activity.

Create support work

Create supported tickets, notes, and follow-up tasks in Crisp directly from the chat.

Update tickets and ownership

Change supported status, priority, assignee, tags, or customer details in Crisp.

Flag urgent requests

Check Crisp for overdue, high-priority, or unresolved customer issues.

Summarize support activity

Bring the latest supported customer context and open items from Crisp into the conversation.

Coordinate the next response

Assign follow-ups and keep service work moving across the team in Crisp.

Security & Compliance

Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.