Security & Compliance
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
Zenzap’s Dixa AI agent works across your workflows and alongside your team, all through a familiar chat interface.
Start for free, no credit card required.
Tell your agent what you need in a message or voice note. It can work in Dixa for you, finding information, taking action, and keeping track of tasks.
Works for me. Let’s lock that in.
Hey @Dixa agent, follow up on our discussion and make the updates.
Done. It’s all in Dixa.
Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Dixa.
Choose what your agent can access and how it can act in Dixa. Require approval before actions, keep access read-only, or allow approved work to run automatically.
Search Dixa for supported tickets, conversations, customer details, and recent activity.
Create supported tickets, notes, and follow-up tasks in Dixa directly from the chat.
Change supported status, priority, assignee, tags, or customer details in Dixa.
Check Dixa for overdue, high-priority, or unresolved customer issues.
Bring the latest supported customer context and open items from Dixa into the conversation.
Assign follow-ups and keep service work moving across the team in Dixa.
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.
Your team, AI agents, and tools in one place.