Get More Done with Zenzap’s Emarsys AI Agent

Zenzap’s Emarsys AI agent works across your workflows and alongside your team, all through a familiar chat interface.

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How Zenzap AI Agents Work

Connected

Emarsys

Emarsys agent

Talk to Emarsys Like You Talk to Your Team

Tell your agent what you need in a message or voice note. It can work in Emarsys for you, finding information, taking action, and keeping track of tasks.

Dana Reyes

Works for me. Let’s lock that in.

You

Hey @Emarsys agent, follow up on our discussion and make the updates.

Emarsys agent

Done. It’s all in Emarsys.

Automate Workflows with Emarsys

Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in Emarsys.

Your agent, your control

Choose what your agent can access and how it can act in Emarsys. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap’s Emarsys AI Agent Do?

Find customer profiles and messages

Search Emarsys for supported customer profiles, segments, campaigns, messages, and lifecycle activity.

Create customer messaging

Create or trigger supported customer messages, campaigns, or journeys through Emarsys.

Update profiles and segments

Change supported customer attributes, segments, subscription status, or campaign information in Emarsys.

Flag lifecycle changes

Check Emarsys for delivery issues, engagement shifts, lifecycle events, or customers that need attention.

Summarize engagement

Bring supported cross-channel customer engagement information from Emarsys into the chat.

Run recurring lifecycle checks

Monitor supported customer activity in Emarsys and surface meaningful changes.

Security & Compliance

Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.