Tell your agent what you need in a message or voice note. It can work in ModMed for you, finding information, taking action, and keeping track of tasks.
DR
Dana Reyes
Works for me. Let’s lock that in.
You
Hey @ModMed agent, follow up on our discussion and make the updates.
ModMed agent
Done. It’s all in ModMed.
Automate Workflows with ModMed
Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in ModMed.
Your agent, your control
Choose what your agent can access and how it can act in ModMed. Require approval before actions, keep access read-only, or allow approved work to run automatically.
What Can Zenzap’s ModMed AI Agent Do?
Find administrative healthcare records
Search ModMed for supported patient, practice, eligibility, claim, appointment, or administrative records available through the connection.
Check status and coverage
Retrieve supported claim, eligibility, appointment, authorization, or workflow status information from ModMed.
Update supported administrative records
Change supported non-clinical workflow, demographic, scheduling, billing, or administrative information in ModMed where allowed.
Flag administrative exceptions
Check ModMed for rejected, pending, missing, or incomplete administrative records that need attention.
Summarize operational information
Bring supported administrative healthcare information from ModMed into the chat.
Run recurring status checks
Monitor supported administrative workflows and surface changes that need follow-up.
Security & Compliance
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
ModMed is a specialty healthcare technology platform that combines electronic health records, practice management, patient engagement, analytics, and revenue-cycle workflows.
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