Tell your agent what you need in a message or voice note. It can work in PagerDuty for you, finding information, taking action, and keeping track of tasks.
DR
Dana Reyes
Works for me. Let’s lock that in.
You
Hey @PagerDuty agent, follow up on our discussion and make the updates.
PagerDuty agent
Done. It’s all in PagerDuty.
Automate Workflows with PagerDuty
Build workflows around how you actually work, then let your agent handle updates, follow-ups, and recurring work in PagerDuty.
Your agent, your control
Choose what your agent can access and how it can act in PagerDuty. Require approval before actions, keep access read-only, or allow approved work to run automatically.
What Can Zenzap’s PagerDuty AI Agent Do?
Find incidents, alerts, and services
Search PagerDuty for supported incidents, alerts, services, teams, users, schedules, escalation policies, and on-call information.
Create and trigger incidents
Create or trigger supported incidents, alerts, notes, responders, or operational actions in PagerDuty.
Update incident status and ownership
Acknowledge, resolve, reassign, escalate, or update supported incident details in PagerDuty.
Coordinate responders and escalation
Add supported responders, conference details, notes, priorities, and escalation work in PagerDuty.
Flag urgent operational risk
Check PagerDuty for unacknowledged incidents, repeated alerts, on-call gaps, or services needing attention.
Report on incident operations
Summarize supported incident volume, response, resolution, service health, and on-call activity from PagerDuty.
Security & Compliance
Zenzap’s AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams. Your data is never used to train AI models.
PagerDuty is a digital operations and incident response platform for alerts, services, incidents, on-call schedules, escalations, responders, automation, and operational analytics.
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