Welcome to Loops, messaging platform, especially designed for employees in an organization to communicate and collaborate by sending and receiving a variety of media (e.g., text, photos, videos, documents, location and voice messages. Loops is available on the Google Play and Apple app stores, as well as on https://app.loopconnect.com/ (collectively, the “App”). The App is owned and operated by Loop Connect Ltd. and its affiliated entities (“Loops”, “we”, “us” or “our”). By clicking the “accept” or “ok” button, or installing and/or using the App you expressly acknowledge and agree that you are entering into a legal agreement with Loops and have understood and agree to comply with, and be legally bound by, the terms and conditions of this End User License Agreement (“Agreement”). You hereby waive any applicable rights to require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent not prohibited under applicable law. If you do not agree to be bound by this Agreement please do not download, install or use the App.
PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS.
1. Ability to Accept. The App is only intended for individuals aged 18 years or older. If you are under 18 please do not use the App. Further, the App is only intended for duly authorized employees, agents, consultants, or independent contractors of a corporate customer that has contracted with Loops for the use of the App (the “Corporate Customer”) and, in particular, for use subject to the agreement with the Corporate Customer (the
“Corporate Customer Agreement”). By accepting this Agreement you hereby represent and warrant that you are authorized by a Corporate Customer to use the App.
2. License. Subject to the terms and conditions of this Agreement and the Corporate Customer Agreement, we hereby grant you a personal, revocable, non-exclusive, non-sublicensable, non-assignable, non-transferable license (“License”) to: (i) download, install and use the App on a mobile telephone, tablet, computer or device (each a “Device”) that you or your Corporate Customer own or control, as applicable; and (ii) access and use the App on that Device in accordance with this Agreement, the Corporate Customer Agreement and any applicable Usage Rules (defined below).
3. License Restrictions. You agree not to, and shall not permit any third party to: (i) sublicense, redistribute, sell, lease, lend or rent the App; (ii) make the App available over a network where it could be used by multiple devices owned or operated by different people at the same time; (iii) disassemble, reverse engineer, decompile, decrypt, or attempt to derive the source code of, the App; (iv) copy (except for back-up purposes), modify, improve, or create derivative works of the App or any part thereof; (v) circumvent, disable or otherwise interfere with security-
related features of the App or features that prevent or restrict use or copying of any content or that enforce limitations on use of the App; (vi) remove, alter or obscure any proprietary notice or identification, including copyright, trademark, patent or other notices, contained in or displayed on or via the App; (vii) use any communications systems provided by the App to send unauthorized and/or unsolicited commercial communications; (viii) use the Loops name, logo or trademarks without our prior written consent; and/or (ix) use the App to violate any applicable laws, rules or regulations, or for any unlawful, harmful, irresponsible, or inappropriate purpose, or in any manner that breaches this Agreement. For clarity, you will use the App only for lawful purposes and without violating any third party rights.
4. Account. In order to use some of the App features you may have to create or use an account (an “Account”). If you create an Account, you must provide accurate and complete information for yourself. You are solely responsible for the activity that occurs in your Account, and you must keep your Account password secure. You must notify us immediately of any unauthorized use of your Account.
5. Messages.
5.1. General. The App may permit you to send messages to other App users (“Messages”). You and the Corporate Customer (and not Loops) are solely responsible for your Messages and the consequences of sending them, and you agree to hold us harmless, and expressly release us, from any and all liability arising from your Messages. You grant us a worldwide license to use, store, and reproduce your Messages for the limited purpose of facilitating sending them to your designated recipients (and we may also use the tools, software or services of third party service providers to facilitate the sending of Messages to your designated recipients). To the maximum extent permitted by law, you hereby consent to the foregoing. You represent and warrant that you own or have the necessary rights and permissions to use all of the Intellectual Property Rights (as defined below) in and to your Messages, and to grant the foregoing license to us. You retain all of your ownership rights in your Messages.
5.2. Prohibited Messages. You agree that you will not send, display, post, submit, publish or transmit a Message that: (i) is unfair or deceptive under the consumer protection laws of any jurisdiction; (ii) is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you
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are the owner of such rights; (iii) creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with an investigation by law enforcement; (iv) impersonates another person; (v) promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking; (vi) is unlawful, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, gives rise to civil liability,
violates any law, or is otherwise dishonest, inaccurate, inappropriate, malicious or fraudulent; (vii) involves theft or terrorism; (viii) constitutes an unauthorized commercial communication; (ix) contains the contact information or any personally identifiable information of any third party unless you have first obtained the express consent of said third party to include their contact information or personally identifiable information; and/or (x) breaches this Agreement.
5.3. Spam. You agree not to, and will not, use the App to send unauthorized commercial communications and you shall be solely responsible and liable for any such unauthorized communications.
6. Usages Rules. If you are downloading the App from a third party mobile device platform or service provider (“Distributor”), please be aware that the Distributor may have established usage rules which also govern your use of the App (“Usage Rules”). We specifically refer to the Usage Rules of certain Distributors below in the section below entitled ‘Distributor Requirements and Usage Rules’, but other Usage Rules may be applicable depending on where the App has been downloaded from. You acknowledge that, prior to downloading the App from a Distributor, you have had the opportunity to review and understand, and will comply with, its Usage Rules. The Usage Rules that are applicable to your use of the App are incorporated into this Agreement by this reference. You represent that you are not prohibited by any applicable Usage Rules and/or applicable law from using the App; if you are unable to make such a representation you are prohibited from installing and/or using the App.
7. Intellectual Property Rights.
7.1. Ownership. The App is licensed and not sold to you under this Agreement and you acknowledge that Loops and its licensors retain all title, ownership rights and Intellectual Property Rights (defined below) in and to the App (and its related software). We reserve all rights not expressly granted herein. “Intellectual Property Rights” means any and all rights, titles and interests in and to any and all trade secrets, patents, copyrights, service marks, trademarks, know-how, or similar intellectual property rights, as well as any and all moral rights, rights of privacy, publicity and similar rights of any type under the laws or regulations of any governmental, regulatory, or judicial authority, whether foreign or domestic.
7.2. Content. The: (i) content on the App, including without limitation, the text, information, documents, descriptions, products, software, graphics, photos, sounds, videos, interactive features, and services (the “Materials”), the (ii) trademarks, service marks and logos contained therein (“Marks”, and together with the Materials, the “Content”), is the property of Loops and/or its licensors and may be protected by applicable copyright or other intellectual property laws and treaties. “Loop Connect” and the Loops logo are Marks of Loops and its affiliates. All other Marks used on the App are the trademarks, service marks, or logos of their respective owners.
7.3. Use of Content. The content on the App is provided to you “AS IS” for your personal use only and may not be used, copied, distributed, transmitted, broadcast, displayed, sold, licensed, de-compiled, or otherwise exploited for any other purposes whatsoever without our prior written consent. If, where permitted, you download or print a copy of the content you must retain all copyright and other proprietary notices contained therein.
8. Payments.
8.1. The License granted hereunder is granted in exchange of payment of the fees by the Corporate Customer as described under the separate Corporate Customer Agreement with Loops. You will not be charged for any such uses of the App unless you first agree to such charges, but please be aware that any failure to pay applicable charges by the Corporate Customer may result in you not having access to some or all of the App.
8.2. Please be aware that your use of the App may require and utilize internet connection or data access. To the extent that third party service provider or carrier charges for your internet or data usage are applicable, you agree to be solely responsible for those charges.
9. Information Description. We attempt to be as accurate as possible. However, we cannot and do not warrant that the content available on the App is accurate, complete, reliable, current, or error-free. We reserve the right to make changes in or to the Content, or any part thereof without the requirement of giving you any notice prior to or after making such changes to the Content.
10. Privacy. Our privacy policy is available at https://www.loopconnect.com/privacy (“Privacy Policy”), and you acknowledge it. Please also be aware that certain personal information and other information provided by you in connection with your use of the App may be stored on your Device (even if we do not collect that information). You are solely responsible for maintaining the security of your Device from unauthorized access.
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11. Warranty Disclaimers.
11.1. THE APP IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND INCLUDING, WITHOUT LIMITATION, REPRESENTATIONS, WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR FROM A COURSE OF DEALING OR USAGE OF TRADE.
11.2. WE DO NOT WARRANT THAT THE APP WILL OPERATE ERROR-FREE, THAT THE APP IS FREE OF VIRUSES OR OTHER HARMFUL CODE OR THAT WE WILL CORRECT ANY ERRORS IN THE APP. YOU AGREE THAT WE WILL NOT BE HELD RESPONSIBLE FOR ANY CONSEQUENCES TO YOU OR ANY THIRD PARTY THAT MAY RESULT FROM TECHNICAL PROBLEMS INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE INTERNET (SUCH AS SLOW CONNECTIONS, TRAFFIC CONGESTION OR OVERLOAD OF OUR OR OTHER SERVERS) OR ANY TELECOMMUNICATIONS OR INTERNET PROVIDERS.
11.3. IF YOU HAVE A DISPUTE WITH ANY OTHER APP USER OR CORPORATE CUSTOMER, YOU AGREE THAT WE ARE NOT LIABLE FOR ANY CLAIMS OR DAMAGES ARISING OUT OF OR CONNECTED WITH SUCH A DISPUTE. WE RESERVE THE RIGHT, BUT HAVE NO OBLIGATION, TO MONITOR ANY SUCH DISPUTE.
11.4. Applicable law may not allow the exclusion of certain warranties, so to that extent such exclusions may not apply.
12. Limitation of Liability.
12.1. UNDER NO CIRCUMSTANCES SHALL LOOPS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF DATA, REVENUE, BUSINESS OR REPUTATION, THAT ARISES UNDER OR IN CONNECTION WITH THIS AGREEMENT, OR THAT RESULTS FROM THE USE OF, OR THE INABILITY TO USE, THE APP EVEN IF LOOPS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12.2. NOTWITHSTANDING ANYTHING TO THE CONTRARY, LOOPS’ TOTAL AGGREGATE LIABILITY THAT ARISE UNDER OR IN CONNECTION WITH THIS AGREEMENT, OR THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE APP, SHALL BE LIMITED TO ONE HUNDRED DOLLARS ($100).
13. Indemnity. To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless Loops and our affiliates, and our respective officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs and expenses (including but not limited to attorney’s fees) arising from: (i) your use of, or inability to use, the App; (ii) your violation of this Agreement; and (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right. Without derogating from or excusing your obligations under this section, we reserve the right (at your own expense), but are not under any obligation, to assume the exclusive defense and control of any matter which is subject to an indemnification by you if you choose not to defend or settle it. You agree not to settle any matter subject to an indemnification by you without first obtaining our express approval.
14. Updates and Upgrades. We may from time to time provide updates or upgrades to the App (each a “Revision”), but are not under any obligation to do so. Such Revisions will be supplied according to our then-current policies, which may include automatic updating or upgrading without any additional notice to you. To the maximum extent permitted by law, you consent to any such automatic updating or upgrading of the App. All references herein to the App shall include Revisions. This Agreement shall govern any Revisions that replace or supplement the
original App, unless the Revision is accompanied by a separate license agreement which will govern the Revision.
15. Term and Termination.
15.1. This Agreement is effective until terminated the earlier of either termination under clause 17.2, or termination or expiration of the separate Corporate Customer Agreement with Loops. Furthermore, this Agreement may be terminated and your access to the App be suspended in the following events: (a) you commit a material or persistent breach of this Agreement, in which case we may terminate this Agreement
immediately by written notice to you; or (b) the Corporate Customer withdraws your authority to use the App, for example, you cease to be employed by the Corporate Customer.
15.2. We reserve the right, at any time, to: (i) discontinue or modify any aspect of the App; and/or (ii) terminate this Agreement and your use of the App with or without cause, and to the maximum extent permitted by law, we shall not be liable to you or any third party for any of the foregoing. If you object to any term or condition of this Agreement or any subsequent modifications thereto, or become dissatisfied with the App in any way, your only recourse is to immediately discontinue use of the App.
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15.3. Suspension. Loops reserve the right to temporarily suspend the provision of the App: (a) if Loops deems such suspension necessary as a result of your breach of this Agreement (such as a breach under Section 3 (License Restrictions), Section 5 (Messages), Section 6 (Usages Rules); (b) if Loops reasonably determines suspension is necessary to avoid material harm to Loops, to its other customers, or to the App, including without limitation if the App's cloud infrastructure is experiencing denial of service attacks or other attacks or disruptions outside of Loops’ control, or (c) as required by law, regulation, or at the request of a governmental entity.
15.4. Upon termination of this Agreement, you shall cease all use of the App. This Section 15 and Sections 7 (Intellectual Property Rights), 10 (Privacy), 11 (Warranty Disclaimers), 12 (Limitation of Liability), 13 (Indemnity), and 16 (Assignment) to 19 (General) shall survive termination of this Agreement.
16. Assignment. This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you but may be assigned by Loops without restriction or notification.
17. Modification. We reserve the right to modify this Agreement at any time by sending you an in-App notification and/or publishing the revised Agreement on the App. Such change will be effective ten (10) days following the foregoing notification thereof, and your continued use of the App thereafter means that you accept those changes.
18. Governing Law and Disputes. This Agreement shall be governed by and construed in accordance with the laws of the State of Israel without regard to its conflict of laws rules. You agree to submit to the personal and exclusive jurisdiction of the courts located in Tel Aviv-Yaffo, and waive any jurisdictional, venue, or inconvenient forum objections to such courts. Notwithstanding the foregoing, we may seek injunctive relief in any court of competent jurisdiction.
19. General. This Agreement, the Corporate Customer Agreement, and any other legal notices published by us in connection with the App, shall constitute the entire agreement between you and Loops concerning the App. In the event of a conflict between this Agreement and any of the foregoing, the terms of this Agreement shall prevail No amendment to this Agreement will be binding unless in writing and signed by Loops. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and a party’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE APP MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
20. Distributor Requirements and Usage Rules for Apple. If you download the App from the Apple, Inc. (“Apple”) App Store (or in any event if you download an Apple iOS App) then, without derogating from the warranty disclaimers and limitation of liability as set forth in the Agreement:
20.1. You acknowledge and agree that:
20.1.1. this Agreement is concluded between Loops and you only, and not with Apple, and Loops and its licensors, and not Apple, are solely responsible for the App and the content thereof.
20.1.2. your use of the App is also subject to the Usage Rules established by Apple, including those set forth in the Apple App Store Terms of Service, effective as of the date that you enter into this Agreement.
20.1.3. the License granted herein is limited to a non-transferable right to use the App on an Apple iPhone, iPod Touch, iPad, or other Apple-branded product that you own or control and that runs the iOS;
20.1.4. Loops is solely responsible for providing any maintenance and support services with respect to the App, as specified in this Agreement, or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App;
20.1.5. Loops is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will, to the extent applicable, refund any purchase price paid (if any) by you for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Loops' sole responsibility;
20.1.6. Loops, and not Apple, is responsible for addressing any product claims you, or any third party, may have relating to the App or your possession and/or use of the App, including, but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation, including in connection with the App’s use of HealthKit and HomeKit frameworks;
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20.1.7. in the event of any third party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Apple shall not be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim;
20.1.8. Apple, and its subsidiaries, are third party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third party beneficiary thereof.
20.2. You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
20.3.If you have any questions, complaints, or claims regarding the App, please contact Loops at: Email: contact@loops.ws
Address: 16th Aba Hillel RD, Ramat Gan, Israel
20.4.By entering into this Agreement you, to the extent legally permitted, hereby waive any applicable law requiring that this Agreement be localized to meet your language and other local requirements. To the extent that the foregoing is not permitted, you agree to be bound by the standard Apple Licensed Application End User License Agreement which is part of the Apple App Store Terms of Service, at www.apple.com/legal/itunes/us/terms.html#SERVICE (as amended from time to time).
Last updated: March, 2023