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Workflows > Product > Metric Drop Alert

Metric Drop Alert

Spots a drop in a key metric and pulls in the owner

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Each morning, check the key metrics and owners configured in Looker using Mixpanel or Amplitude data. Compare like-for-like periods against each metric’s saved baseline and alert threshold. When a threshold is crossed, post the value, baseline, size of the drop, and affected segments in the Product metrics group topic and tag the owner. Check for incomplete data before alerting. Answer follow-ups from the dashboard. Never assert a cause without supporting evidence or change tracking settings.

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How it works:

  1. 1

    Checks key metrics - It compares each tracked metric with its configured baseline and alert threshold.

  2. 2

    Brings in the owner - In your product metrics group topic: the drop, affected segment, and metric owner tagged to investigate.

  3. 3

    Explore the drop - Ask for a breakdown, and it checks the data without presenting an unverified cause as fact.

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