Your Zenzap Resource Hub

Most companies have their pilot group use Zenzap for a few days, and complete full rollout within 2-4 weeks, depending on company size.

Zenzap is intuitive and easy to use, so formal training usually isn't necessary. Most people figure it out in minutes. Quick intro sessions or a welcome message with tips is usually enough.

Yes, and we recommend it. Start with a pilot group or management team, learn what works, then expand to the entire company.

Make Zenzap the official place for work communication. When leadership uses it, when important updates happen there first, and when you're clear about expectations, adoption follows naturally.

Yes. You can import WhatsApp groups directly into Zenzap, including chat history.

Zenzap works the same for everyone regardless of location. Remote employees get the same experience as on-site staff.

Look for: active daily use, work conversations happening in Zenzap first, less reliance on old tools, and positive feedback from your team about having information in one place.

A unique code you can generate and share with new team members. They enter the code when creating their Zenzap account, then you approve them to join your workspace.

Yes. When you add someone to a chat, they see the full chat history. This way, they have access to all the information and context they need.

Yes. You decide which chats to add them to. Create separate chats for different information.

Create separate onboarding chats for each department or role. Sales gets added to Sales onboarding, Operations to Operations onboarding, etc.

Post them in a dedicated onboarding chat, pin the most important ones to the top, and use clear file names. Everything stays searchable in one place.

Everyone currently on that team gets added to the chat. When someone new joins the team later, they automatically get added to that chat too.

Yes. You can set up permissions so that people on one team can only communicate with people on their team, not with other teams.

They work the same way—it just depends on how you want to segment your company. You could create teams by department (Sales, Operations), by location (NYC Office, Dallas Warehouse), by role, or by project. It's all about what makes sense for how your company is organized.

They automatically get added to all the chats that team is in. This saves you from manually adding them to each chat one by one.

Your company owns its own data. When an employee leaves, all their messages and files remain in your workspace.

Hosted in Europe (Belgium/Frankfurt) or the US, on AWS and Google Cloud.

No - intentionally. E2E encryption doesn’t provide the company-level data ownership businesses need. That’s why Zenzap is encrypted on a company level and not end-to-end.

Admins can instantly revoke access to all chats, files, and media.

Yes. We follow all GDPR principles and provide full documentation.

Yes. You can request exports for audits and compliance needs.

Their messages and contributions stay in your workspace. You don't lose institutional knowledge when someone leaves.

No. Once you remove them from your workspace, they lose all access immediately.

Yes. You can set permissions to define who can download files and media to their personal devices.

You can control who can create chats, invite new people, add people to chats, download files, delete messages and media, see contact information, import WhatsApp chats, and connect integrations.

Admins can instantly remove access to Zenzap in one click. The person loses access to all chats, files, and information immediately.

Their messages and contributions stay in your workspace. You don't lose institutional knowledge when someone leaves. But they lose access to it.

Yes. You can control who can view phone numbers and email addresses, to protect employee privacy.

Anyone with an email that matches your company's domain gets added to your workspace automatically. You can turn this off if you want to manually approve each person.

Yes. You can enable SSO so your team logs in through your company's identity provider.

Integrations are included in the Business+ Zenzap plan and above.

Yes. You control which events create messages in Zenzap. Adjust the settings anytime to see only the relevant notifications.

You can adjust permissions to control who can connect new integrations.

Check if it works with Zapier - if it does, you can connect it through our Zapier integration. If not, contact us and we’ll see what we can do!

No. Most integrations are straightforward - just choose the app, enter your account info, and pick what events you want to see. If you need help, contact us.

Yes. You can disconnect any integration at any time from the 'My Apps' section.