There are a lot of AI agents on the market, and every one of them says it's the best. So how do you find the one that actually solves what you need?
Let's break down three top AI agents for business, measured on the same four things, including what each one is good for and where each falls short.
What to Look For in an AI Agent for Business
When looking for the best AI agent for business, it’s worth comparing the following 4 factors:
- Where the AI agent lives.
Some AI agents come with their own workspace, a browser, and a file system, apart from where you talk to them, so the work happens somewhere you have to go and check. Others work in the same place you talk to them.
- How easy it is to build your AI agent.
Some AI agents are built by typing plain language, no code needed. Some need another product running first.
- Whether other people can use it.
Some AI agents are one person alone in a private thread. Others sit in a conversation with other people, which changes how much context the AI agent has and whether you're re-explaining the background every time.
Also check whether you get one AI agent for the whole company, or whether each person can build their own AI agents for their own jobs, each with its own tools and permissions.
- What you control.
What the AI agent can do in each connected tool, what it can do without asking you first, and whether you can see what it did and take its access away.
The 3 Best AI Agents for Business
The top three AI agents for business on the market today are Zenzap, Grok Bot, and Viktor AI. They are each built for slightly different purposes, and differ in who can use the AI agents and how you set it up. Let’s dive into the full comparison:
1. Zenzap
Zenzap is an AI agent platform where you can build multiple AI agents for business without code, connect them to your work tools, and talk to them in a chat.
Where it lives: Zenzap AI agents are in the same chat where you talk to them. You ask for something and it happens right there, with no other app or workspace to open and check. That chat can be your own or a group chat with your team, so the AI agent has the context of what's being discussed.
How easy it is to build: You can build an AI agent with Zenzap in one click, no code, no developer, and nothing else required first.
Whether other people can use it: Yes. Add people to your AI agent's chat, and they can use the AI agent too: ask it things, correct it, or add context. Everyone on the team can also build their own AI agents for their own jobs, each connected to different tools with different permissions.
What you control: You set what each AI agent can do per tool: read-only, approval required, or no access at all.
Zenzap AI agents never hold your passwords; every connection is recorded, and your organization owns the data.
Strengths
- You can build several AI agents, and AI agents in the same chat can talk to each other and pass work between them
- Each person can build several AI agents, each scoped to its own job, tools and permissions, rather than everyone sharing one
- Most of the tools you already use connect with a one-click login, so setup rarely needs anything extra
Limitations
- Zenzap AI agent only works in chats its owner is in. If the owner leaves a group chat, the AI agent leaves with them.
Best for: Zenzap is the best AI agent for businesses that want AI agents doing real work in their work tools. Each AI agent is built without code, and can be shared with your team in the same chat where you talk about the work.
2. Grok Bot (xAI)
Grok Bot is xAI's platform for AI agents that work on their own.
Where it lives: Grok Bots run on a cloud computer rather than in the conversation. You message a Bot to give it work and to find out what it did.
How easy it is to build: You need a Grok Bot account and the accounts the Bots will use. You message a Bot and assign it work, and the Bot learns the workflow by following along when you do the job yourself..
Whether other people can use it: No. You can put several of your own Bots in a group chat together, but that group is Bots, not people. Your teammates can't work with your Bot.
What you control: Bots don’t hold your credentials, and approval shows you the action before it happens. Admins can set rules and turn on audit logging, which is off by default.
Strengths
- Messaging interface on desktop and iOS
- Bots run on their own cloud computers and keep working while you are offline
Limitations
- The work happens on a cloud computer rather than in the chat, so checking it means asking the Bot rather than reading back through the conversation
- Permissions belong to the person, not the job, and all of one person's Bots share the same cloud computer
- Expensive
Best for: Someone who wants Bots that work on their own and keep going while they're offline.
3. Viktor
Viktor is an AI agent that works inside Slack or Microsoft Teams.
Where it lives: Viktor AI agents live inside the Slack or Teams workspace.
How easy it is to build: Getting Viktor running isn't a build the way the other two are. Slack or Microsoft Teams needs to already be running, and Viktor gets added on top of one of those.
Whether other people can use it: Yes, your team can use it, but there is only one Viktor for the whole workspace, not something you can build for your own job.
What you control: There's one Viktor for the whole workspace. It only works in the channels it's invited to, and each person connects their own accounts, so Viktor never does more in a tool than that person could do themselves.
Strengths
- If your team already lives in Slack or Teams, there's no new app to open or learn
- Asks for approval before irreversible actions, and meets SOC 2, CCPA, and GDPR
Limitations
- Needs Slack or Teams running first, so you're maintaining two products instead of one
- With one Viktor for the entire workspace, nobody gets an AI agent built around their own specific job
- Permissions follow the person, not the job. Because there's one Viktor and it acts with your own access, you can't give one AI agent read-only access to your applicant tracking system (ATS) and another full access to your finance system.
Best for: Teams already running Slack or Teams who want one AI coworker added to it without changing anything else.
So Which AI Agent Is Best for Business?
The best AI agent for business is Zenzap, if you want AI agents that do real work in your tools, that anyone can build without code, and that your team can work with in the same chat.
Grok Bot is a good fit if you want Bots that keep working on their own while you're offline. The trade-off is that the work happens on a separate cloud computer, and your teammates can't work with your Bots.
Viktor is the easiest to add if your team already uses Slack or Teams. The trade-off is that there's one Viktor for the whole workspace, so nobody gets an AI agent built for their own job.
Zenzap is the only one of the three where you build your own AI agents in one click and share them with other people in the same chat. Each person builds AI agents for their own jobs, sets what each AI agent can do in each tool, and adds the people they work with, who can use the AI agent and correct it too.
Your AI agent is working on your tools in a few minutes, with no developer and no second workspace to check.
Build Your First AI Agent for Business
The work an AI agent takes over is work every business is already doing, just slowly and by hand.
Look at where the work would happen, who has to build it, and what it's allowed to do without asking you first. Pick the one that matches how your team actually works, put it on a single job, and judge it on what comes back.
Frequently Asked Questions About AI Agents for Business
What's the best AI agent for business?
The best AI agent for business is Zenzap, if you want AI agents that anyone can build in one click without code, that connect to your work tools, and that your team can work with in the same chat.
What's the difference between an AI agent and a chatbot?
The difference between an AI agent and a chatbot is that a chatbot just answers your questions, while an AI agent takes action in your tools.
Do you have to roll an AI agent out to the whole company?
No, you don’t have to roll an AI agent out to the whole company. One person can build an AI agent, connect it to a tool, and get real work done without anyone else involved, which is the easiest way to see what an AI agent can do for you.
Adding people is how you get more out of it once it's proving useful, not a requirement to start.
What can an AI agent actually do day to day?
An AI agent can connect to the tools you use and take action in them, handle ongoing work once it's set up, turn raw data into reports you can read at a glance, summarize a long conversation, flag what needs attention, and run recurring jobs on a schedule so you stop having to remember them.
Will an AI agent replace people on a team?
No, an AI agent won't replace people on a team. An AI agent takes over the busywork, like updates, reports, and follow-ups, so people spend their time on work that needs judgment.
