Catering Order Coordination
Opens one group chat per catering order so sales, kitchen, and delivery stay in sync
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Toast
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ezCater
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Tripleseat
Get this workflow:
When a catering order is confirmed in Toast, ezCater, or Tripleseat, create a group chat named for the order and date. Add the salesperson who booked it, the kitchen lead, and the delivery driver. Pin the date, headcount, menu, dietary needs, and delivery address. When someone posts a change, update the pinned details and tell the team. Never change an order in Toast, ezCater, or Tripleseat yourself.
Paste into your Zenzap agent chat
How it works:
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1
A new catering order comes in - When a catering order is booked, it reads the date, headcount, menu, and delivery address.
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2
One chat per order - In a new group chat for that order: sales, kitchen, and delivery added, with the order details pinned.
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3
Everyone stays in sync - Anyone in the chat can ask the agent for the order details or post a change for everyone to see.
More Workflows
Online Order Routing
Sends online orders to the right station and texts customers a ready time
Low Stock Reorder
Drafts the standard reorder when an item runs low and sends it to the manager for approval
Out of Stock Alert
Tells the floor and host stand when an item runs out and pulls it from the POS