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Workflows > Restaurants & Food Service > Out of Stock Alert

Out of Stock Alert

Tells the floor and host stand when an item runs out and pulls it from the POS

Get this workflow:

When someone in #kitchen says an item is out, find it in Toast or Square and remove it from the POS menu. Post an alert in #front-of-house with the item and the menu entries affected, and tag the host and floor lead. When someone says the item is back, add it to the POS menu again and confirm in the chat. Never remove an item unless the kitchen says it's out.

Paste into your Zenzap agent chat

How it works:

  1. 1

    It hears when something runs out - When the kitchen says an item has run out, the agent reads which item and which menu entries it affects.

  2. 2

    The floor knows right away - In your front of house group topic: an alert naming the item, and it's removed from your POS.

  3. 3

    Bring it back - When the item is back, tell the agent and it returns the item to your POS.

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