HIPAA-Compliant Work Chat for Medical Teams
Trusted by 10,000+ companies
Communicate about patients without creating a compliance risk.
Every message on Zenzap is stored securely in the cloud, and never saved to personal devices. PHI stays where it belongs - under your control.
Prove you're compliant if OCR comes knocking.
Zenzap gives you a signed BAA, full audit logs, and documented controls that show exactly who communicated what and when. You're not scrambling. You're ready.
Remove PHI from personal phones the moment someone leaves.
One click removes a former employee from every channel, every conversation, every file - instantly. Nothing leaves with them.
Built Around What Your Team Actually Needs
Make sure the right people see the right information.
Granular permissions mean PHI is only shared with the staff who need it - organized by location, department, or care team.
Get your whole team to actually use it.
Most compliant tools are too complex so staff default back to texting. Zenzap feels like texting - adoption is immediate and your compliance doesn't depend on anyone's patience.
Stay connected across multiple locations and departments.
Organize your entire organization by location, department, or care team. Leadership sees everything. Staff see what's relevant to them. No noise. No gaps.
Protect your team's personal time.
Set working hours and clear boundaries between work and personal life.
Scale without the enterprise price tag.
Same compliance. A fraction of the cost.
Signed BAA is a must
A Business Associate Agreement isn't optional. Under HIPAA, any vendor that handles PHI on your behalf must sign one. Without it, using that tool for patient-related communication is a violation - regardless of how secure it is technically.
Zenzap signs a BAA with every healthcare organization. From day one, your team chat is covered.
If OCR Comes Knocking,
Are You Ready?
OCR investigations don't just happen after major breaches. They're triggered by complaints, audits, and routine reviews. When they happen, investigators ask the same questions:
Did you have a signed BAA with every vendor handling PHI?
Was PHI transmitted through approved, encrypted channels?
Can you produce an audit log of internal communications?
What happened to PHI when an employee left?
If your team has been communicating over WhatsApp, iMessage, or GroupMe, the answer to most of these is no.
Built For Medical Workflows
The Right Tool for Medical Communications
Zenzap
TigerConnect
WhatsApp / Personal Apps
Simple, Transparent Pricing
Business+
For teams that need HIPAA compliance, a BAA, integrations, API access and complete workflow control
Up to 20 users
For teams that need HIPAA compliance, a BAA, integrations, API access and complete workflow control
Business+
Monthly
- Per user:10$/8£
- Up to 20 users:96$/72£
- Up to 50 users:195$/147£
- Up to 100 users:361$/271£
- Up to 250 users:725$/545£
- Up to 500 users:1525$/1147£
- Up to 1000 users:2953$/2220£
Yearly
- Per user:8$/6£
- Up to 20 users:77$/58£
- Up to 50 users:156$/118£
- Up to 100 users:289$/217£
- Up to 250 users:630$/474£
- Up to 500 users:1425$/1071£
- Up to 1000 users:2760$/2075£
Pro
Monthly
- Per user:4$/3£
- Up to 20 users:54$/41£
- Up to 50 users:115$/87£
- Up to 100 users:219$/165£
- Up to 250 users:483$/363£
- Up to 500 users:1017$/765£
- Up to 1000 users:1969$/1481£
Yearly
- Per user:3$/2£
- Up to 20 users:44$/33£
- Up to 50 users:92$/69£
- Up to 100 users:175$/132£
- Up to 250 users:420$/316£
- Up to 500 users:950$/714£
- Up to 1000 users:1840$/1384£
