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Brooklyn (You)
How Zenzap AI Agents Work
Connected
AI agents and connected tools, right in the chat
Brooklyn (You)
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Your agent, your control
Find communication history
Search 3CX for supported calls, messages, contacts, recordings, and recent activity.
Send messages or start actions
Send supported messages, place calls, or create communication tasks through 3CX.
Update contacts and routing
Change supported contact, channel, queue, routing, or communication settings in 3CX.
Flag missed or urgent communication
Check 3CX for missed calls, unanswered messages, failed delivery, or urgent activity.
Summarize conversations
Bring supported call and message context from 3CX into the team chat.
Coordinate follow-up
Create the next action and monitor ongoing communication work in 3CX.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Visit Trust Center
3CX is a business communications platform used to manage calls, messages, contacts, channels, and communication workflows.
AI Agents Have
Entered the Chat
Your conversations, team, AI agents, tasks, and tools in one place.
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