Atlas.so

Work with Atlas.so Directly from Your Chat

Talk to Zenzap's Atlas.so AI agent like one of your team. Connect your account, then ask it to get things done, so work happens where the conversation does.

Get Atlas.so Agent

How Zenzap AI Agents Work

Connected

AI agents and connected tools, right in the chat

Tell your agent what you need in a message or voice note. It can work in Atlas.so for you, finding information, taking action, and keeping track of tasks.

Brooklyn (You)

Hey @Atlas.so agent, follow up on our discussion and make the updates

Brooklyn (You)

Done. It's all in Atlas.so.

Turn chat decisions into Atlas.so updates

Your agent connects the conversation to Atlas.so, so what your team decides in the chat doesn't fall through the cracks.

Your agent, your control

Choose what your agent can access and how it can act in Atlas.so. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap's Atlas.so AI Agent Do?

Find customer conversations

Search Atlas.so for supported tickets, conversations, customer details, and recent activity.

Create support work

Create supported tickets, notes, and follow-up tasks in Atlas.so directly from the chat.

Update tickets and ownership

Change supported status, priority, assignee, tags, or customer details in Atlas.so.

Flag urgent requests

Check Atlas.so for overdue, high-priority, or unresolved customer issues.

Summarize support activity

Bring the latest supported customer context and open items from Atlas.so into the conversation.

Coordinate the next response

Assign follow-ups and keep service work moving across the team in Atlas.so.

Security & Compliance

Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.

Visit Trust Center

Atlas.so

About
Atlas.so

Atlas.so is a customer support platform used to manage conversations, tickets, service requests, and follow-up work.

AI Agents Have
Entered the Chat

Your conversations, team, AI agents, tasks, and tools in one place.

Get Atlas.so Agent

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© Zenzap LTD. All Rights Reserved 2026.

© Zenzap LTD. All Rights Reserved 2026.