How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find clients and service work
Search AutoTask for supported clients, tickets, projects, time, resources, contracts, or service records.
Create service records
Create supported tickets, project work, time entries, notes, or client-service records in AutoTask.
Update assignments and status
Change supported owner, priority, status, dates, time, or service details in AutoTask.
Flag operational exceptions
Check AutoTask for SLA risk, overdue work, unbilled time, or service items that need attention.
Summarize service operations
Bring supported client, ticket, project, and service information from AutoTask into the chat.
Run recurring service reviews
Monitor supported service operations and surface work that needs follow-up.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.



































