How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find administrative healthcare records
Search Availity for supported patient, practice, eligibility, claim, appointment, or administrative records available through the connection.
Check status and coverage
Retrieve supported claim, eligibility, appointment, authorization, or workflow status information from Availity.
Update supported administrative records
Change supported non-clinical workflow, demographic, scheduling, billing, or administrative information in Availity where allowed.
Flag administrative exceptions
Check Availity for rejected, pending, missing, or incomplete administrative records that need attention.
Summarize operational information
Bring supported administrative healthcare information from Availity into the chat.
Run recurring status checks
Monitor supported administrative workflows and surface changes that need follow-up.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Availity is a healthcare network and administration platform that connects providers, health plans, and technology partners. It supports workflows such as eligibility, authorizations, claims, payments, and clinical or administrative data exchange.


































