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Brooklyn (You)
How Zenzap AI Agents Work
Connected
AI agents and connected tools, right in the chat
Brooklyn (You)
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Your agent, your control
Find customer profiles and messages
Search Braze for supported customer profiles, segments, campaigns, messages, and lifecycle activity.
Create customer messaging
Create or trigger supported customer messages, campaigns, or journeys through Braze.
Update profiles and segments
Change supported customer attributes, segments, subscription status, or campaign information in Braze.
Flag lifecycle changes
Check Braze for delivery issues, engagement shifts, lifecycle events, or customers that need attention.
Summarize engagement
Bring supported cross-channel customer engagement information from Braze into the chat.
Run recurring lifecycle checks
Monitor supported customer activity in Braze and surface meaningful changes.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Visit Trust Center
Braze is a customer engagement platform used to create, orchestrate, and analyze personalized messaging across email, mobile, web, and other customer channels.
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Your conversations, team, AI agents, tasks, and tools in one place.
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