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Brooklyn (You)
How Zenzap AI Agents Work
Connected
AI agents and connected tools, right in the chat
Brooklyn (You)
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Your agent, your control
Find candidates and screening records
Search Certn for supported candidates, packages, background-check requests, reports, and current status.
Create screening requests
Create supported candidates and initiate available background checks or screening packages in Certn.
Update candidate details
Change supported candidate information, package selection, references, or workflow details in Certn.
Monitor screening progress
Track supported invitation, consent, report, verification, and screening status in Certn.
Flag screening exceptions
Check Certn for incomplete, delayed, failed, disputed, or review-required screening work.
Coordinate hiring follow-up
Run recurring status checks and route supported screening results or next steps to the hiring team.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Visit Trust Center
Certn is a background screening platform for candidates, identity verification, criminal-record checks, employment and education verification, and related hiring workflows. Its API supports creating and tracking screening requests and results.
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