How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find candidates and screening records
Search Certn Partner for supported candidates, packages, background-check requests, reports, and current status.
Create screening requests
Create supported candidates and initiate available background checks or screening packages in Certn Partner.
Update candidate details
Change supported candidate information, package selection, references, or workflow details in Certn Partner.
Monitor screening progress
Track supported invitation, consent, report, verification, and screening status in Certn Partner.
Flag screening exceptions
Check Certn Partner for incomplete, delayed, failed, disputed, or review-required screening work.
Coordinate hiring follow-up
Run recurring status checks and route supported screening results or next steps to the hiring team.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Certn Partner provides partner access to Certn background screening workflows for candidates, screening packages, identity verification, checks, status, and results.


































