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Brooklyn (You)
How Zenzap AI Agents Work
Connected
AI agents and connected tools, right in the chat
Brooklyn (You)
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Your agent, your control
Find feedback and experience data
Search Chattermill for supported feedback, themes, sentiment, customer segments, and experience metrics.
Analyze customer themes
Use supported analysis in Chattermill to explore themes, sentiment, drivers, and customer experience patterns.
Compare segments and periods
Compare supported feedback or experience data across customer groups, channels, or time periods.
Flag emerging issues
Check Chattermill for negative sentiment, recurring themes, or experience changes that need attention.
Summarize customer insight
Bring supported customer feedback and experience findings from Chattermill into the chat.
Run recurring experience reviews
Monitor supported experience data and share meaningful changes with the team.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Visit Trust Center
Chattermill is a customer experience analytics platform used to combine feedback and operational data, analyze customer sentiment and themes, and identify drivers of experience and retention.
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