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Brooklyn (You)
How Zenzap AI Agents Work
Connected
AI agents and connected tools, right in the chat
Brooklyn (You)
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Your agent, your control
Find clients and service work
Search ConnectWise PSA for supported clients, tickets, projects, time, resources, contracts, or service records.
Create service records
Create supported tickets, project work, time entries, notes, or client-service records in ConnectWise PSA.
Update assignments and status
Change supported owner, priority, status, dates, time, or service details in ConnectWise PSA.
Flag operational exceptions
Check ConnectWise PSA for SLA risk, overdue work, unbilled time, or service items that need attention.
Summarize service operations
Bring supported client, ticket, project, and service information from ConnectWise PSA into the chat.
Run recurring service reviews
Monitor supported service operations and surface work that needs follow-up.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Visit Trust Center
ConnectWise PSA is a professional services automation platform used to manage clients, tickets, projects, time, resources, and service operations.
AI Agents Have
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Your conversations, team, AI agents, tasks, and tools in one place.
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