Customer.io

Work with Customer.io Directly from Your Chat

Talk to Zenzap's Customer.io AI agent like one of your team. Connect your account, then ask it to get things done, so work happens where the conversation does.

Get Customer.io Agent

How Zenzap AI Agents Work

Connected

AI agents and connected tools, right in the chat

Tell your agent what you need in a message or voice note. It can work in Customer.io for you, finding information, taking action, and keeping track of tasks.

Brooklyn (You)

Hey @Customer.io agent, follow up on our discussion and make the updates

Brooklyn (You)

Done. It's all in Customer.io.

Turn chat decisions into Customer.io updates

Your agent connects the conversation to Customer.io, so what your team decides in the chat doesn't fall through the cracks.

Your agent, your control

Choose what your agent can access and how it can act in Customer.io. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap's Customer.io AI Agent Do?

Find customer profiles and messages

Search Customer.io for supported customer profiles, segments, campaigns, messages, and lifecycle activity.

Create customer messaging

Create or trigger supported customer messages, campaigns, or journeys through Customer.io.

Update profiles and segments

Change supported customer attributes, segments, subscription status, or campaign information in Customer.io.

Flag lifecycle changes

Check Customer.io for delivery issues, engagement shifts, lifecycle events, or customers that need attention.

Summarize engagement

Bring supported cross-channel customer engagement information from Customer.io into the chat.

Run recurring lifecycle checks

Monitor supported customer activity in Customer.io and surface meaningful changes.

Security & Compliance

Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.

Visit Trust Center

Customer.io

About
Customer.io

Customer.io is a customer engagement platform used to automate email, SMS, push, and in-app messages based on customer behavior, profile data, and lifecycle events.

AI Agents Have
Entered the Chat

Your conversations, team, AI agents, tasks, and tools in one place.

Get Customer.io Agent

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© Zenzap LTD. All Rights Reserved 2026.

© Zenzap LTD. All Rights Reserved 2026.