How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find communication history
Search Dialpad for supported calls, messages, contacts, recordings, and recent activity.
Send messages or start actions
Send supported messages, place calls, or create communication tasks through Dialpad.
Update contacts and routing
Change supported contact, channel, queue, routing, or communication settings in Dialpad.
Flag missed or urgent communication
Check Dialpad for missed calls, unanswered messages, failed delivery, or urgent activity.
Summarize conversations
Bring supported call and message context from Dialpad into the team chat.
Coordinate follow-up
Create the next action and monitor ongoing communication work in Dialpad.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.



































