How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find schedules and staffing
Search Dialpad WFM for supported shifts, schedules, employees, attendance, time, and staffing information.
Create or update shifts
Create or update supported shifts, assignments, schedules, and workforce records in Dialpad WFM.
Adjust staffing plans
Change supported coverage, assignments, dates, status, or schedule details in Dialpad WFM.
Flag staffing issues
Check Dialpad WFM for understaffing, conflicts, absences, attendance issues, or schedules that need attention.
Summarize workforce operations
Bring supported schedule, attendance, and staffing information from Dialpad WFM into the chat.
Run recurring coverage checks
Monitor supported workforce data and surface coverage changes.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Dialpad WFM is a workforce management platform used to coordinate schedules, shifts, staffing, attendance, and operational coverage.


































