How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find knowledge and documents
Search Document360 for supported pages, documents, spaces, records, and recent updates.
Create knowledge content
Create supported pages, documents, notes, or knowledge records in Document360 where available.
Update team knowledge
Change supported content, properties, status, ownership, or organization in Document360.
Flag stale or missing information
Check Document360 for outdated, incomplete, or unowned content.
Summarize documents
Bring supported knowledge and document content from Document360 into a concise chat summary.
Coordinate documentation work
Run recurring checks and keep supported knowledge workflows moving.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.



































