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Brooklyn (You)
How Zenzap AI Agents Work
Connected
AI agents and connected tools, right in the chat
Brooklyn (You)
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Your agent, your control
Find customer profiles and messages
Search Emarsys for supported customer profiles, segments, campaigns, messages, and lifecycle activity.
Create customer messaging
Create or trigger supported customer messages, campaigns, or journeys through Emarsys.
Update profiles and segments
Change supported customer attributes, segments, subscription status, or campaign information in Emarsys.
Flag lifecycle changes
Check Emarsys for delivery issues, engagement shifts, lifecycle events, or customers that need attention.
Summarize engagement
Bring supported cross-channel customer engagement information from Emarsys into the chat.
Run recurring lifecycle checks
Monitor supported customer activity in Emarsys and surface meaningful changes.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Visit Trust Center
Emarsys is a marketing platform that enables personalized, one-to-one interactions between marketers and customers across all channels.
AI Agents Have
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Your conversations, team, AI agents, tasks, and tools in one place.
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