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How Zenzap AI Agents Work
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Create supported tickets, notes, and follow-up tasks in EvaluAgent directly from the chat.
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Change supported status, priority, assignee, tags, or customer details in EvaluAgent.
Flag urgent requests
Check EvaluAgent for overdue, high-priority, or unresolved customer issues.
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Bring the latest supported customer context and open items from EvaluAgent into the conversation.
Coordinate the next response
Assign follow-ups and keep service work moving across the team in EvaluAgent.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
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