Work with Freshservice Directly from Your Chat

Tell your agent what you need in a message or voice note. It can work in Freshservice for you, finding information, taking action, and keeping track of tasks.

Turn chat decisions into Freshservice updates

Your agent connects the conversation to Freshservice, so what your team decides in the chat doesn't fall through the cracks.

Choose what your agent can access and how it can act in Freshservice. Require approval before actions, keep access read-only, or allow approved work to run automatically.