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Brooklyn (You)
How Zenzap AI Agents Work
Connected
AI agents and connected tools, right in the chat
Brooklyn (You)
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Your agent, your control
Find customer records
Search Freshworks for supported contacts, companies, opportunities, and recent customer activity.
Create CRM records from chat
Create supported contacts, opportunities, notes, and follow-up tasks in Freshworks from a conversation.
Update accounts and opportunities
Change supported stages, owners, values, and record fields in Freshworks as decisions are made.
Keep follow-ups moving
Check Freshworks for stalled opportunities and create or update the next follow-up.
Summarize account activity
Bring recent interactions, open items, and customer context from Freshworks back into the chat.
Report on the pipeline
Analyze supported pipeline data in Freshworks and flag risks, gaps, or changes that need attention.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Visit Trust Center
Freshworks is a customer relationship management platform used to organize contacts, companies, opportunities, and customer activity.
AI Agents Have
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Your conversations, team, AI agents, tasks, and tools in one place.
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