How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

.png)
Your agent, your control
Find clients and service work
Search Halo PSA for supported clients, tickets, projects, time, resources, contracts, or service records.
Create service records
Create supported tickets, project work, time entries, notes, or client-service records in Halo PSA.
Update assignments and status
Change supported owner, priority, status, dates, time, or service details in Halo PSA.
Flag operational exceptions
Check Halo PSA for SLA risk, overdue work, unbilled time, or service items that need attention.
Summarize service operations
Bring supported client, ticket, project, and service information from Halo PSA into the chat.
Run recurring service reviews
Monitor supported service operations and surface work that needs follow-up.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Halo PSA is a professional services automation platform used to manage clients, tickets, projects, time, resources, and service operations.


































