How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find knowledge and documents
Search Help Scout Docs for supported pages, documents, spaces, records, and recent updates.
Create knowledge content
Create supported pages, documents, notes, or knowledge records in Help Scout Docs where available.
Update team knowledge
Change supported content, properties, status, ownership, or organization in Help Scout Docs.
Flag stale or missing information
Check Help Scout Docs for outdated, incomplete, or unowned content.
Summarize documents
Bring supported knowledge and document content from Help Scout Docs into a concise chat summary.
Coordinate documentation work
Run recurring checks and keep supported knowledge workflows moving.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Help Scout Docs is a knowledge or documentation platform used to organize, retrieve, and work with supported team information and content.


































