How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

.png)
Your agent, your control
Find communication history
Search Heymarket for supported calls, messages, contacts, recordings, and recent activity.
Send messages or start actions
Send supported messages, place calls, or create communication tasks through Heymarket.
Update contacts and routing
Change supported contact, channel, queue, routing, or communication settings in Heymarket.
Flag missed or urgent communication
Check Heymarket for missed calls, unanswered messages, failed delivery, or urgent activity.
Summarize conversations
Bring supported call and message context from Heymarket into the team chat.
Coordinate follow-up
Create the next action and monitor ongoing communication work in Heymarket.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Heymarket SMS is a business texting with customers and employees. Your team gets shared inboxes, templates, and workflows to message quickly and securely from all the major messaging apps in one place.



































