How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find shipments and tracking
Search IDS Fulfillment for supported shipments, orders, carriers, routes, quotes, and tracking information.
Create logistics work
Create supported shipments, bookings, labels, transfer requests, or operational tasks in IDS Fulfillment.
Update shipment details
Change supported status, route, carrier, dates, addresses, or delivery information in IDS Fulfillment.
Flag delivery issues
Check IDS Fulfillment for delays, exceptions, failed delivery, missing documents, or unassigned work.
Summarize logistics activity
Bring supported shipment, delivery, and fulfillment information from IDS Fulfillment into the chat.
Coordinate recurring operations
Run regular checks and keep shipping and delivery work moving through IDS Fulfillment.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
IDS Fulfillment is a logistics and fulfillment platform used to manage shipments, freight, carriers, inventory movement, tracking, and delivery operations.


































