Custom AI workflows & agents – built for your business
Custom AI workflows & agents – built for your business
Custom AI workflows & agents – built for your business
Custom AI workflows & agents – built for your business
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Incident.io

Work with Incident.io Directly from Your Chat

Talk to Zenzap's Incident.io AI agent like one of your team. Connect your account, then ask it to get things done, so work happens where the conversation does.

How Zenzap AI Agents Work

Connected
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Incident.io Incident.io

AI agents and connected tools,
right in the chat

Tell your agent what you need in a message or voice note. It can work in Incident.io for you, finding information, taking action, and keeping track of tasks.

Brooklyn (You)

Hey @Incident.io agent, follow up on our discussion and make the updates

Brooklyn (You)

Done. It's all in Incident.io.

Turn chat decisions into Incident.io updates

Your agent connects the conversation to Incident.io, so what your team decides in the chat doesn't fall through the cracks.

Your agent, your control

Choose what your agent can access and how it can act in Incident.io. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap's Incident.io AI Agent Do?

Incident.io

Find incidents and response context

Search Incident.io for supported incidents, alerts, services, severities, responders, actions, timelines, and status updates.

Incident.io

Declare and create incidents

Create supported incidents, actions, follow-ups, announcements, or response records in Incident.io.

Incident.io

Update status and severity

Change supported incident status, severity, leads, responders, summaries, milestones, and other response details in Incident.io.

Incident.io

Coordinate responders and communications

Add supported responders, actions, timeline entries, updates, and stakeholder communications in Incident.io.

Incident.io

Flag incidents needing attention

Check Incident.io for open actions, stalled response, unresolved incidents, or on-call and follow-up gaps.

Incident.io

Summarize incident performance

Bring supported response timelines, actions, outcomes, and incident trends from Incident.io into the chat.

Security & Compliance

Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.

Visit Trust Center
Incident.io

About
Incident.io

incident.io is an incident management platform for on-call, incident response, status pages, workflows, communications, timelines, follow-up actions, and post-incident learning.

AI Agents Have
Entered the Chat

Your conversations, team, AI agents, tasks, and tools in one place.

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