How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find forms and responses
Search Kno Commerce for supported forms, surveys, submissions, respondents, and recent activity.
Create forms and surveys
Create supported forms, questions, surveys, or collection workflows in Kno Commerce.
Update forms and routing
Change supported questions, status, logic, ownership, and response handling in Kno Commerce.
Flag responses that need attention
Check Kno Commerce for new, incomplete, unusual, or high-priority submissions.
Summarize feedback
Bring supported response themes, counts, and individual submissions from Kno Commerce into the chat.
Coordinate recurring collection
Run regular checks and keep feedback, intake, or research workflows moving.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
KnoCommerce is a post-purchase survey and customer insights platform used by commerce teams to collect zero-party data, understand attribution, and analyze customer feedback.



































